Terms & Conditions
These terms and conditions apply to the use of the www.lashiamegastore.com.au
website, operated by Lashia Ltd.
You accept that use of this website, and any transactions made via the
website, is subject to these terms and conditions (“Terms”). We advise
you to read these Terms carefully and thoroughly and print a copy for
future reference. By browsing, using, registering with or completing any
transaction via our website, you confirm that you have read, understood
and agree to these Terms. If you do not, you must not use this website.
When placing an order on the website, you will be required to provide personal details including (without limitation) your full name, address, postcode, current residence and e-mail address. Your personal information will be used in accordance with the terms of our Privacy Policy. By agreeing to these Terms, you also confirm you have read, understood and agreed to the terms of our privacy policy.
Changes to the website
We reserve the right to make changes to these Terms from time to time. All changes will take effect as soon as they are posted on the website and will apply to all contracts for the purchase of products from that date. It is your responsibility as a visitor to the website to read the terms and conditions every time you use this website.
Any waiver of these the terms and conditions can only be effective when written and signed by our authorized representative. In this case, the other provisions of these Terms remains fully remain intact.
Shipping
Products are shipped by Australia Post before 10am the following business day.
If the item is returned because parcel hasn't been picked up, the buyer is charged the return costs for the products to come back to Lashia and for any costs involved in re-sending the package.
ESTIMATED DELIVERY TIMES:
For all orders received by 1pm AEST (Sydney) Mon-Fri:
Australia: Overnight (Major Towns – Express Post)
New Zealand: 3-5 Working Days (Online Tracking)
Personal data and address
Make sure that your information is correct . Lashia not responsible for delivery to the wrong address if it is this specified in the order.
Right to cancel / return
Right of withdrawal
As a consumer ( a private person ), you have 14 days right from what you've received an item we have sent to you. The right of withdrawal is regulated in the Distance and Doorstep Sales Act ( 2005:59 ) . According to § 4 of this Act , refund claims of distance contracts, inter alia,
- A service and performance has begun with the consumer's consent during the withdrawal period .
- Return Policy does not apply to business, only if the goods with the original packaging are in substantially unaltered. You are responsible for return shipping when invoking the right of return. To avoid problems when you want to use the right takes you contact customer service before sending the item back .
In invoking the right of withdrawal :
- Notify our customer service within 14 days from the date you
received your order or the portion you intend to exercise your right to
cancel .
- Return the product in the product box as soon as possible and at the latest within 10 days of notifying us of the withdrawal.
Complaints / Returns
To
make a complaint / return a product , you must attach a copy of your
receipt and contact customer service before submitting the item to
obtain a return number . Advertising Conditioner / Returns that do not return number and receipt will not be processed.
The refund is made within 10 working days that we have received and accepted your return . Remember that it can take up to five business days once the return is made before the money appears in your account.
The customer pays for the transportation risk , ie the risk that the
goods are damaged or lost in transit to us in the event returned .
The goods are sent by business package or letter postage so that goods are delivered directly to Lashia Ltd. We do not accept shipments sent to a distribution point , such as parcel post or registered mail.
Returns that do not become approved must be redeemed by the customer
Ie prepaid postage must be sent to Lashia Ltd to customer shall recover
its product .
Return of the individual products in the portion of the order when total order value is over $75 AUD
We will only return the full amount of the returned item if the
value of the products the customer has chosen to keep still exceeds
$75 AUD.
Freedom of choice
Any dispute under these terms shall be settled in accordance with Australian law.
Paying by debit / credit card
Payment is easy and safe with Paypal 3D secure . All information is encrypted . Liability for fraud are mostly of card issuing bank. Paypal's own fraud control included.
Paypal accept the following credit cards: Visa, Visa Electron ,
MasterCard, Maestro, Eurocard , Diners, Amex , Resource Bank.
Privacy
The
store saves only the information necessary to process your order , -
including name, address , email and the movement of data, which have to
do with you . All information will be treated strictly confidential and will never be disclosed to third parties.
* All fraudulent orders or attempted fraud to the police (IP saved) ,
we provide all information to the police to provide assistance during
the investigation .
* We reserve the right to change the site without notice, and we reserve the misprint .
Force Majeure:
In
the event of war, natural disasters , strikes , governmental decisions,
lack of deliveries from suppliers , costly event, and similar events
beyond our control which is not reasonably foreseeable, and affects the
contractual agreements and commitments on our part that makes us can not
keep that agreements / commitments will constitute the basis that Lashia AB released from its obligations to fulfill that contract .
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